We're Here to Help

Get the support you need—fast, reliable, and personal.

At Trabalance, we don't just provide software; we stand by the people who use it. Our support team is dedicated to resolving issues quickly, guiding you through new features, and making sure your experience is smooth from day one.

You can reach us through email for any questions or support needs. Whether it's a small question or a complex setup, we treat every request with the care and competence you deserve.

Because when your business runs better, so does ours.

How to Contact Us

We're committed to providing you with the support you need.

Email Support

Send us detailed questions and we'll respond within 24 hours.

Response within 24 hours
Send Email

Our Address

You can reach us at our headquarters for any business inquiries.

Business inquiries welcome
Address below

Contact Information

Reach out to us for any questions, support needs, or business inquiries.

Email Support

Get direct support from our team for any questions or technical issues.

support@trabalance.com

Our Address

You can reach us at our headquarters for any business inquiries.

1401 21st ST #6752
Sacramento, CA 95811
United States

Frequently Asked Questions

Quick answers to common questions about getting started with Trabalance.

How do I get started with Trabalance?

Simply sign up for a free account, and our onboarding wizard will guide you through setting up your first workspace. You can also contact our support team for personalized assistance.

Can I import data from my existing systems?

Yes! Trabalance supports data import from popular accounting software, spreadsheets, and other business systems. Our support team can help with complex migrations.

What if I need help during setup?

We offer email support for all your questions and concerns. For complex setups, we can also arrange personalized assistance through our support team.

Is my data secure with Trabalance?

Absolutely. We use enterprise-grade security with encryption at rest and in transit, regular security audits, and compliance with industry standards. Your data privacy and security are our top priorities.

How do I add users to my account?

Navigate to Settings > User Management and click "Add User." Fill in their details and assign appropriate permissions. There is no additional cost for adding users to your account thanks to our unlimited user model.

How often are updates and new features released?

We release updates monthly with both bug fixes and new features. Major feature releases happen quarterly. All updates are automatically applied to your account with no downtime or additional cost.